top of page

NDIS Service Provider

Case Study

Efficiency and Automation

The Challenge

NDIS Service Providers carry a heavy workload. In addition to providing care, compliance with documentation, organisational processes and policies is required to ensure the safety and well-being of participants. Managing vast amounts of content, including support plans, incident reports, progress notes, and financial records, is a constant challenge. More so when these documents typically existed in different repositories. Non-compliance can lead to plan mismanagement, reputational damage, and even legal action.

How Alfresco +Aware Solves These Challenges

Reduced Administrative Burden: Alfresco +Aware automates the aggregation of participant-related content, ensuring that it is captured and managed centrally.

 

Streamlined Audits: Alfresco +Aware can identify and surface relevant documents for NDIS audits, reducing the time and resources required for preparation and handover.
 
Policy Breaches: Identifying instances where documentation may indicate the need for additional intervention, scrutiny or follow-up processes, such as in the case of incidents, complaints or events that don't adhere to policy or NDIS guidelines.
 
Data Retention: Alfresco +Aware helps enforce data retention policies, ensuring that critical information is preserved and disposed of according to NDIS requirements.

Continuous Improvement: By analysing patterns and trends in incident reports, progress notes, and feedback, Alfresco +Aware can help staff identify areas for improvement in service delivery and risk management.
 

Example

A Provider is undergoing an audit to ensure compliance with the NDIS Practice Standards. With Alfresco +Aware, staff can quickly locate all relevant documentation, demonstrate adherence to regulations, and proactively address any potential issues before they escalate.

Case Studies

View all of the practical examples of Alfresco +Aware in action, solving content management problems on the Case Studies page.

FinServices.jpg

Financial Services Provider

Alfresco +Aware reduces compliance review time from weeks to hours for financial service providers

LegalServices.jpg

Legal Services

Alfresco +Aware enhances legal efficiency by effortlessly connecting and organizing complex documents.

awareclaimsprocessing.jpg

Aware Claims Processing

Alfresco +Aware automates content detection and linking in Alfresco, ensuring accurate case management and deeper insights.

inventorydiscovery.jpg

Content Inventory & Discovery

Alfresco +Aware automates discovery, ensuring complete coverage and accurate data integration.

Information Architecture Migration

infoarchitecture.jpg

Alfresco +Aware simplifies content migration during restructuring, ensuring seamless integration and data integrity.

bottom of page