Lateral Minds are committed to providing quality solutions and support for all of your Alfresco implementations, from off the shelf to fully customised solutions.
Lateral Minds provides two types of support:
Alfresco Support Subscription
Purchase your subscription through Lateral Minds to get your Alfresco environment supported. Most issues can be resolved by our team of Alfresco experts, those that can't are escalated to Alfresco and managed by us through to resolution. Lateral Minds manages the resolution process on behalf of our clients, and works to quickly and efficiently find solutions. This approach reduces the effort required by our clients and gives peace of mind. Contact us today to purchase an Alfresco Subscription or enquire about Subscription costs.
Custom Solution Support
Lateral Minds works with our clients to assist them in customising Alfresco to meet their own unique requirements. All Lateral Minds custom solutions are guaranteed and fully supported. Lateral Minds offers a full 90 day support guarantee for all implemented solutions. During this time any issues will be resolved FREE OF CHARGE. For support requirements post the Free Support Guarantee, you can either opt for a Pre-Paid Support Agreement or Ad Hoc Request Based Support. To find out more about Custom Solution Support options and prices please Contact Us.
